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Li

Li

Customer Service Manager

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Li Customer Service Manager
Hi there! Welcome to my shop. Let me know if you have any questions.

Company Introduction

  • Whalesens Technology Co., Ltd.

Whalesens Technology Co., Ltd.

  • Xi'an, Shaanxi, China
  • 51 - 100 People
  • Hepa air filter,Bag air filter ,carbon air filters,panel and pleated air filter ,filter media,fiberglass filter media ,High temperature filter
  • South America, Southeast Asia, Eastern Asia, Northern Europe, South Asia
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At Whalesens, Our technical team brings 20 years of hands-on expertise in air filtration, combining deep-rooted craftsmanship with cutting-edge process innovation to deliver precision-engineered solutions. Our main products include HVAC air filters, air filter media (rolls and mats), flame-retardant filters, G4 filters, paint arrestor filters, pocket filters, HEPA filters, high temperature-resistant HEPA filters, panel filters, prefilters, synthetic or glass fiber filters, and other filtration units (AHU, FFU).Global supplier of HEPA filters for a wide variety of industries, including automotive, healthcare facilities, paint booths, manufacturing, commercial buildings, residential, and more. Our team embodies the spirit of youthful innovation, professional excellence, and unwavering reliability. we engineer a cleaner, safer tomorrow, powered by a team that’s as passionate about progress as we are about our clients’ success. Full OEM/ODM Support: Custom Solutions from Design to Production. Smart Solutions: AI-driven filter lifespan prediction tools and retrofit kits for legacy systems. Localized Service Trusted by 80 Clients in 12 Countries.
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Trade & Market

  • South America , Southeast Asia , Eastern Asia , Northern Europe , South Asia

Factory Information

  • 3,000-5,000 square meters
  • No. 76 Qinling Avenue, Caotang Technology Industrial Park, Xi'an, Shaanxi, China
  • 51 - 100 People
  • 5-10 People
  • Quality Assurance Whalesens has established a comprehensive and robust quality and reliability assurance and control system to ensure excellence at every stage from R&D to mass production. Additionally, we are equipped with multifunctional laboratories and advanced analytical instruments for chemical and raw material analysis, product failure analysis, yield improvement, reliability verification and monitoring, equipment calibration, and more. This guarantees consistent product quality while meeting the diverse and flexible needs of our customers.
Services

Service Assurance Whalesens provides customers with full-spectrum after-sales support. Whether facing product issues or technical challenges, our professional team is always ready to assist. Upon receiving a customer inquiry, our after-sales team responds promptly and identifies the optimal solution. We strive to minimize resolution time to ensure customers resume normal operations swiftly. Committed to a customer-centric approach, Whalesens actively listens to feedback, continuously refines service mechanisms, and improves after-sales service quality to elevate our standards of excellence.

Company History

Whalesens quickly established itself as an innovator in industrial air filtration solutions. Within months, we launched our 3,600 m² smart factory, integrating AI-driven production and cutting-edge quality control systems to manufacture high-performance air filters . Backed by a team of 10+ R&D experts, we achieved ISO 9001 certification by late 2024, underscoring our commitment to precision and reliability. Today, Whalesens serves global industries with tailored solutions, driven by a mission to redefine air purity through technology and customer-centric innovation.

Our Team

Two Decades of Expertise in Industrial Air Filtration: Innovation-Driven Technical Team.